Make new employees feel welcome, part of the team

August 10, 2014
Filed under: Coach's Corner — Tags: , , , — jonimar @ 11:47 pm

Q : We’re in the midst of a huge project and I am hiring some new team members. What’s the quickest way to get them up to speed?

A Research shows that the success of new hires is set as early as the first two weeks. The degree to which you can make them feel welcomed and prepared for their new jobs, the faster they will be able to successfully contribute to the organization. Proper onboarding is different from an administrative orientation – which outlines rules, policies, pay and benefits. Onboarding acclimatizes new hires in four key areas:

Socialization with team members and other employees to learn the attitudes, knowledge, skills, and behaviours required to succeed within an organization. Create immediate inclusion and investment by arranging a social event with members and a oneon- one with the team leader on the first day.

Assimilation to the company’s culture – such as history, vision, mission and values, work style, customs and power structure – helps the employee function effectively. Assigning a peer mentor aids navigating the organization.

Understanding business strategies jargon and acronyms, market position and competition, systems and processes, recent accomplishments and challenges provides clarity and rationale.

Role and responsibilities and how they contribute to the company’s mission. Explicit expectations for performance and productivity prioritizes and focuses. Outlining career paths and development opportunities inspires hope and investment.

Almost one third of new hires last less than one year, costing 50-150 per cent of their annual salary in lost productivity and replacement costs.

Onboarding takes place over 30 to 120 days and on the first anniversary. On Day 1, implement only the basics, provide necessary work equipment, security badge and take them to lunch to connect on a personal level. Following a formal structured onboarding process creates assimilation, accelerates productivity and increases retention.

Originally published in The Province, August 10, 2014. 


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