Coach's Corner
Regular columns on workplace issues reprinted from The Province newspaper.
It pays to hire female execs
Q: None of my top women managers are applying for executive positions. How can I change that? A: Good idea, since studies reveal companies with more women in the C Suite and on the board financially outperform others by 35 to 65 per cent. Results are best generated with an initiative actively championed by the […]
How do I keep staff?
Q: I’m having nightmares about coming to work only to find I have no staff left. My company laid off 1/3 of our workforce, and has a wage and hiring freeze so everyone is doing double duty. My staff is overworked, overwhelmed and threatening to leave. How can I hang onto them? A: A Right […]
Emails that get attention
Q: I don’t get the responses I’m looking for when I send e-mails at work. People either avoid replying or miss the point. How do I get straight answers to my questions? A: Corporate e-mail users receive up to 200 e-mails a day. If the recipient only spends a minute on each one, that’s over […]
Managers lead by example
Q: I’ve just been promoted into my first management position. Without technical to-dos to check off the list each day, I don’t feel I’m accomplishing anything. How do I ensure I am adding value to my company? A: It’s a common mistake for new managers to gravitate to tasks instead of people. You got the […]
Start by finding common ground
Q: Two of my managers have been squabbling for years. Rather than working things out between themselves, they bring everything to me. I’m tired of mediating. How can I put a stop to this so they focus on their jobs? A: Being a middle man is a no-win position. It fuels their feud as both […]
Be honest with career coach
Q: I am finally warming to my boss’s recommendation to get coaching. Now how do I choose the best coach for me and get the most value from the experience? A: You’re already on the road to getting more value by your shift in attitude. An open and willing coachee achieves far greater results than […]
Coaches build on your career
Q My boss says I need coaching if I want to be promoted. I’m feeling singled out. How is coaching going to help me and what guarantee do I have that what I say won’t be used against me by my boss? A This is the best possible news. Your boss is actually saying he’s […]
End bullying in workplace
Q: My boss’s friend is disregarding my role as her supervisor, treating me rudely and telling lies about me. As a leader, how can I prevent this kind of behaviour from spreading throughout the organization? A: Examples of workplace bullying include being spoken to in a dismissive tone (“talked down to”); spreading malicious rumours; gossip […]
Bully victim must seek help
Q: I am the victim of office bullying and my supervisor turns a blind eye to the situation. What can I do? A: We expect bullying will end once we leave the school yard; however, according to the Workplace Bullying Institute (www.workplacebullying.org), almost half of working Americans have been affected by bullying on the job. […]
Be very clear in assigning tasks
Q: Even when I give my staff member a simple task to do, such as creating a news release, and explain how I want it done, she solicits her co-workers’ suggestions and the job ends up getting done differently than I wanted. How can I change this? A: It sounds like your direct report may […]



